| Pilkington North
America's Auto Glass Replacement (AGR) Division of Toledo, Ohio,
has just announced that it has formed partnerships with both Quest
Software Inc. of St. Johns, Mich., and Mainstreet Computers Inc.
of Belleville, Mich. According to a press release issued by
Pilkington, the companies hope to “provide integrated systems
solutions for the auto glass replacement industry. “The combined
functionality of Pilkington’s e-Premier™ site and Quest’s
point of sale software will offer improved efficiency without
compromising the independence or security of the retailer’s
system,” said Pilkington North America AGR president Steve Rudd.
“This is a revolutionary improvement for the glass retailer and
the auto glass replacement market.”
Regarding Mainstreet, he added,
“It’s like adding part look-up, electronic funds transfer and
direct purchasing and more to an already-long list of functions
provided by our point-of-sale system.”
Quest vice president Terry Miller
said that through this partnership, Pilkington’s e-Premier site
and its point-of-sale software will be integrated so that a glass
shop owner can do everything in one simple system, from creating
invoices to checking part availability and placing orders. “This
type of functionality does not exist anywhere in the market
currently,” Miller added.
Joe Renzi, marketing for
Pilkington AGR, said that no purchase was involved in either
partnership. “Maintaining independence for Mainstreet, Quest and
Pilkington was priority number-one,” Renzi said. “Unlike some,
we felt that the glass industry professionals should maintain
their privacy and independence when it comes to using a business
point-of-sale system.”
Using Pilkington’s new
e-commerce online ordering ability, combined with these softwares,
which users will have to purchase to gain access to this service,
glass shop owners will be able to conduct nearly all of their
business transactions at once. “Our three organizations have
made it possible for the retailer to complete all his business,
including part availability, ordering and other business-related
functions in one system. This makes doing business more efficiently,
timely and cost-effective,” Renzi said.
AGGR Magazine, a Key Communications company, continues to be on the
leading edge of glass industry breaking news. If you are engaged in the
Auto Glass Business, you can qualify for a free
subscription.
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