|
After completing a test program with over 25 glass shops in
Connecticut, Mitchell International and Travelers Insurance are set
to roll out web-based auto glass claims processing for
Travelers insured's.
Using Mitchell's
web site, eGlassMate.net, glass shops will be able to get policy
information, coverage confirmation, and submit invoices. Travelers'
hope is that this new glass-only claims system will "greatly
improve the entire process for independent glass shops."
 |
Visit
TRAVglass
,which has a section with details and a Q & A section for
Glass Shop Owners |
|
More
Information:
Related
Information:
Mitchell has been touting it's "Glass
Hub" at many shows and meetings the last couple years.
Mitchell feels there is wide support from both retailers and
the insurance industry for a Hub concept. Shops are
looking for neutral and independent parties, and insurance
carriers are interested in non-network solutions.
Here are some highlights from a
presentation at the NGA Show in Miami 2001.
The Glass
Hub
Concept and Scope:
- Neutral
marketplace for e-commerce in auto glass replacement
industry
- Central
workspace to facilitate efficient processes through
technology
- Full cycle
Policy Verification to FNOL to payment internet process
- Expanding
for full supply chain management
Benefits
of Glass Hub:
- Direct
business relationships with trading partners
- Confidential
transactions
- Open
self-maintaining system
- Reduced
processing costs
- Secure
business environment
- Archiving
and data warehousing
- Information
reporting
Key
Advantages:
- Neutral
technology
- Utilize
existing shop systems
- Increase
process efficiencies
- Link to all
segments of industry
- Multiple
points of entry
|
|
