These expanded service offerings significantly expedite the glass claims processing cycle. Web-based claims management allows for immediate, real-time transfer of any claim information and eliminates the need for phone calls to glass shops or centralized call centers. This program allows clientele to confirm job scheduling, monitor job status and obtain detailed management reports at a click of their mouse button.

    "We are excited by the reception we have received from the insurance industry and we are especially pleased with the first movers within the industry who are utilizing this web-based solution," said Peter Richter, Vice President of Business Development, Diamond Triumph Auto Glass, Inc. "We believe that web-based claims processing will become the preferred method of claims administration and by far the most cost effective."

    "Diamond Triumph's creative solution to claims administration was exciting to Peninsula Insurance Companies," said Edward E. Zinn, Assistant Vice President of Claims, Peninsula Insurance. "They provided our company a valuable alternative and allowed us to leap ahead of our competitors in Internet claims processing. We are truly pleased with Diamond Triumph's user- friendly model and the processing efficiencies we are experiencing."

    Diamond Triumph Auto Glass, Inc., founded in 1923 and headquartered in Kingston, PA, is a privately held, leading provider of automotive glass replacement and repair service, managed glass programs and call center services. Diamond Triumph provides the property and casualty industry, as well as commercial and fleet companies, with managed glass programs, auto glass services and other claim-related services, dedicated to improving an organization's ability to efficiently and effectively manage auto glass losses.

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