Glasslinks.com
Glass Industry E-Commerce / Internet News
March 28, 2001
Allstate.com Website Named Best in On-line Services
| Allstate’s web site
was rated highest for online services in a study released today by
kasina, a strategic management consulting firm, entitled “Top 20
Web Sites – Property & Casualty Insurance.” kasina, which
provides e-business solutions to financial services companies,
evaluated 284 web sites from U.S.-based property and casualty
insurance companies in five categories: branding, content, online
services, usability, and web technology. kasina also ranked the
company third for its effective use of the Allstate brand.
“Allstate made our top 20 list for its service to existing customers and because it’s easy for new customers to form a relationship with the firm,” said kasina CEO Steven Miyao. “We also like how Allstate supports its agent base by prominently using a “Find an Agent” tool on the web site. Other features on the web site are customized insurance quotes, personal account access, claim filing, and various educational tools. “At a time when the property and casualty marketplace is trying to harness the vast opportunities that the Internet presents, Allstate is an obvious leader with a clear vision for its Internet presence,” continued Miyao. “We are committed to providing our customers with a one-stop, easy to use insurance resource,” said Jeff Lewis, vice president, distribution channel, Allstate Insurance Company. “Allstate.com is simply one of the ways we are enabling this. Customers can access similar services as those offered online via 1-800-Allstate or their local Allstate agent.” To obtain the complete list of the top 20 property and casualty insurance web sites and descriptions about their key features visit kasina’s web site at kasina.com. For more information about Allstate.com, contact Allstate Media Relations. |
source: Allstate Media Relations